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The Bulums | Handmade Natural Stone and Pearl Jewelry
Sıkça Sorulan Sorular
General
You can usually purchase Bulums brand products through their official website or authorized retailers.
The best way to purchase products from The Bulums is to visit the brand's official website. Here's a step-by-step guide on how to do so:
1. Visit The Bulums Website: To browse and purchase products, you must first visit The Bulums' official website: The Bulums (https://www.thebulums.com/).
2. Explore Product Categories: After entering the website, you can explore products from the "Shop" section in the top menu or from the categories on the main page. The Bulums offers a variety of handmade products such as real pearl necklaces, natural stone jewelry, earrings, bracelets, scarves/shawls, clutch bags, and home decor items.
3. Add Your Favorite Products to Your Cart: You can add the products you like from among those you've viewed to your shopping cart by going to the product page and clicking the "Add to Cart" button.
4. Complete Your Order: To purchase the products you've added to your cart, you can complete your order by clicking the cart icon or going directly to the payment page. You will usually be asked to follow steps such as providing your address information, choosing your shipping option, and selecting your payment method.
Additional Information:
• The Bulums offers free shipping on orders of 3000 TL and above.
• Orders are usually shipped on Fridays.
• It is stated that new products are added every week.
• The brand has special collections such as "The Pearl Edit" and "Arte di Rame".
If you experience any problems, you can contact The Bulums using the contact information on the website.
The Bulums offers a variety of products in Türkiye, primarily handcrafted natural stone and pearl jewelry. Combining modern luxury with the elegance of nature, the brand focuses on timelessly stylish designs.
Here are some examples of the main product categories that The Bulums offers in Türkiye:
• Necklaces:
• Real Pearl Necklaces: A variety of designs are available, including bar pearl necklaces and baroque pearl necklaces (e.g., Aria, Vera, Luna, Helia, Arte, Celeste, Artemis, Verdemare, Azzurra, Soleil, Gaia, Muse). The "The Pearl Edit" collection combines the natural forms of baroque pearls with modern designs.
• Natural Stone Necklaces: Necklaces designed with various natural stones such as citrine, emerald, and agate are available (for example, Citrine Dusk, Twilight, Aurora's Bliss, Moana's Lagoon, Citrine & Emerald Harmony, Ocean's Whisper, Forest Dreamcatcher, Pearl of Atlantis, Terra Harmony, Cerulean Rhapsody, Painter's Palette, Noir Agate Necklace).
• Chain & Pearl Necklace Designs .
• Bracelets: In addition to bracelets made of natural stones and pearls, the "Arte di Rame" collection also includes handcrafted copper bracelets.
• Types of Earrings .
• Accessory:
• Scarf/Shawl (e.g., Kensington Silk Scarf).
• Clutch bags.
• Home Decor Products .
The Bulums offers its products in Istanbul and Bodrum, and new products are added to their website every week. Shipping is free for orders over 3000 TL, and orders are shipped on Fridays.
For more information and to view their products, you can visit The Bulums' official website: The Bulums(https://www.thebulums.com/)
Bulums collections use only genuine freshwater pearls, natural stones, and high-quality plated metals . Due to the nature of rhodium and gold plating, contact with air, humidity, and chemicals (perfume, cream, seawater, etc.) can cause a natural oxidation process (tarnishing) over time.
To keep your jewelry sparkling like new, you can follow these steps:
• Gentle Cleaning: If you notice tarnishing, gently wipe your jewelry with a soft, dry cotton cloth (a microfiber eyeglass cleaning cloth is also suitable) using circular motions.
• Pearl Care: Pearls are very sensitive to chemicals. Never use alcohol, perfume, bleach, or harsh cleaners. Simply wipe with a damp cloth and dry.
• Storage Instructions: When not wearing your jewelry, we recommend storing it in its own special The Bulums box or in a sealed pouch away from moisture to prevent contact with air.
• The Golden Rule: Apply your perfume and cosmetics before putting on your jewelry and let them dry. The "last put on, first taken off" rule will extend the life of your jewelry.
Our Resolution and Support Process
If you notice any discoloration or need for material changes on your product, please contact us at iletisim@thebulums.com (mailto:iletisim@thebulums.com)Please send an email to our address, including a recent photo of your product.
The Bulums team will review your application and contact you as soon as possible to offer customized solutions such as maintenance, polishing, or parts replacement. Maintaining the shine of our products and ensuring your satisfaction is our priority.
At Bulums, every product is carefully prepared and checked under hygienic conditions before shipping. Due to hygiene regulations, returns and exchanges are not accepted for personal use items such as earrings and necklaces.
Furthermore, if the product you received has a manufacturing defect or was shipped incorrectly, please contact us at iletisim@thebulums.com . Our team will assist you as soon as possible.
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